Returns & Exchanges

We want you to be completely satisfied with your Gelin Diamond purchase, which is why we offer a hassle-free 30-day return policy for all unworn jewelry in its original condition. Please ensure all security tags remain attached to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the jewelry in its original Gelin Diamond gift box and secure it inside a padded shipping envelope.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your package.

• 4.
  Receive Your Refund

  Once our quality assurance team inspects your return, we will process your refund to your original payment method within 5-7 business days.